Heartbeat monitor doesn´t start anymore
  • Hajo Kumschlies October 2011

    Hi,
    my heartbeat monitor doesn´t start anymore:

    Eventlog:

    - System

    - Provider

    [ Name] Service Control Manager
    [ Guid] {555908D1-A6D7-4695-8E1E-26931D2012F4}
    [ EventSourceName] Service Control Manager

    - EventID 7023

    [ Qualifiers] 49152

    Version 0

    Level 2

    Task 0

    Opcode 0

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2011-10-19T09:18:56.000Z

    EventRecordID 194071

    Correlation

    - Execution

    [ ProcessID] 0
    [ ThreadID] 0

    Channel System

    Computer SMGE134.GE1.arnholdt.de

    Security

    - EventData

    param1 EventSentry Heartbeat Monitor
    param2 %%1610

    Ein Logfile wird nicht geschrieben.



    Bein Start :

    C:\Windows\SysWOW64>eventsentry_hb_svc.exe /start

    ----------------------------------------------------------------
    EventSentry Heartbeat Monitor V2.91 by NETIKUS.NET [ compiled on Sep 17 2010 ]
    (support@netikus.net)
    ----------------------------------------------------------------

    Service started successfully.
    Service is stopped.

    Enter eventsentry_hb_svc /start to start the service.
    Enter eventsentry_hb_svc /uninstall to uninstall the service.


    Who can help?

  • Hajo Kumschlies October 2011

    C:\Windows\SysWOW64>sc start eventsentry_hb_svc.exe
    [SC] StartService: OpenService FEHLER 1060:

    Der angegebene Dienst ist kein installierter Dienst.


    C:\Windows\SysWOW64>net start eventsentry_hb_svc.exe
    Der Name für den Dienst ist ungültig.

    Sie erhalten weitere Hilfe, wenn Sie NET HELPMSG 2185 eingeben.


    C:\Windows\SysWOW64>

  • Hajo Kumschlies October 2011

    ________________________________________
    EVENT # 80192037
    EVENT LOG Application
    EVENT TYPE Error
    OPCODE Info:
    SOURCE Application Error
    EVENT ID 1000
    COMPUTERNAME SMGE134
    DATE / TIME 20.10.2011 14:46:33
    MESSAGE Fehlerhafte Anwendung eventsentry_hb_svc.exe, Version 2.91.0.96, Zeitstempel 0x4c9371a9, fehlerhaftes Modul unknown, Version 0.0.0.0, Zeitstempel 0x00000000, Ausnahmecode 0xc0000005, Fehleroffset 0x00000000, Prozess-ID 0x60c, Anwendungsstartzeit 01cc8f264b8effb6.
    ________________________________________

    Not interested in getting this event via email? Click here for information on exclude filters or find out more about the event at http://www.myeventlog.com.


    This message was sent with EventSentry v2.91.0.116

  • Steve October 2011

    Hi Hajo,

    Your second post shows that the Heartbeat service is no longer installed as a service on this system. Have you atttempted to reinstall the service from the EventSentry Management Console?

  • Hajo Kumschlies October 2011

    Hi Steve,

    I deinstalled it with all settings.
    I installed it again.
    I tried to start it, but there is still the error
    1610
    and
    ________________________________________
    EVENT # 194891
    EVENT LOG System
    EVENT TYPE Error
    OPCODE Info:
    SOURCE Service Control Manager
    EVENT ID 7023
    COMPUTERNAME SMGE134
    DATE / TIME 21.10.2011 08:54:48
    MESSAGE Der Dienst "EventSentry Heartbeat Monitor" wurde mit folgendem Fehler beendet:
    Die Konfigurationsdaten für dieses Produkt sind beschädigt. Wenden Sie sich an den Support.
    ________________________________________

    Not interested in getting this event via email? Click here for information on exclude filters or find out more about the event at http://www.myeventlog.com.


    This message was sent with EventSentry v2.91.0.116

  • Hajo Kumschlies October 2011

    is it a problem, if the heartbeat servive and the eventsentry service have different version numbers?

  • Steve October 2011

    Hi Hajo,

    OK, that appears that there may be something corrupted in your configuration. From your Management Console can you select 'File -> Export' and send us a copy of your configuration to support?

  • Hajo Kumschlies October 2011

    Hi Stev,
    sorry, we du not have support anymore....
    or should i post it here?

  • Steve October 2011

    HI Hajo,

    No, send it in an email to support -at- netikus.net

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