Could you please send an email to our support team at support [at] netikus dot net, and let them know about this issue? Please do indicate which OS you are running EventSentry on, and any other information that could be helpful.

We will most likely need debug log files from the machine(s) in question to track this down further. Thank you!

I already filled out a support form but was told I need t a support contract. I'll try emailing as well. How do I get the debug log files? THANX!

I believe I found your ticket in our system. If this is a bug, then we will provide you with support and a fix, even if your maintenance is expired.

Please reply to our response, and reference this forum post. Also, please do provide us with the organization name that was used when the licenses were first purchased.

Thank you.